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Privacy Policy

Introduction

RankLab is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights as a data subject. By using our services, you agree to the terms of this policy.

Data Controller

The data controller responsible for your personal data is RankLab, with a registered address at
RankLab
Rheinpromenade 4
79790 Küssaberg
Germany. For any questions related to this policy or your personal data, please contact us at prof-rankulus@ranklab.app.

Personal Data We Collect

We collect personal data that you voluntarily provide when you register for our services, such as: - Name - Email address - Payment information (processed by third-party providers)

Additionally, we may collect data automatically through cookies and similar technologies, including: - IP addresses - Browser information - Website usage data

Legal Basis for Data Processing

The legal basis for processing your personal data is your consent, which you provide by agreeing to this privacy policy when using our services. We may also process your data to fulfill contractual obligations, comply with legal obligations, or pursue legitimate business interests, such as improving our services.

Use of Your Data

We use your personal data for the following purposes: - To provide and maintain our services - To process payments securely (through third-party processors like Stripe) - To improve our website and services - To ensure compliance with applicable laws and regulations

Third-Party Services

We use the following third-party services for authentication, payments, and tracking:

Auth0 for Login

We use Auth0 for user authentication. By logging into our services through Auth0, you agree to their privacy policy, which can be reviewed at https://www.okta.com/privacy-policy/

Stripe for Payments

Payments are processed via Stripe, and your payment information is handled in accordance with their privacy practices, which can be found at https://privacy.stripe.com/ We do not store payment data on our servers.

Google Analytics for Tracking

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects anonymized data, such as IP addresses and user interactions, in accordance with GDPR standards. You can review Google Analytics' privacy policy at https://policies.google.com/privacy?hl=en

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.

Your Rights Under GDPR

As a data subject, you have the following rights: - The right to access your personal data and request a copy of it. - The right to rectification if your data is inaccurate or incomplete. - The right to request erasure of your data, also known as the “right to be forgotten.” - The right to restrict or object to the processing of your data. - The right to data portability, allowing you to transfer your data to another service.

Data Security

We take data security seriously and implement technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

Data Transfers Outside the EEA

If we transfer your personal data to third parties outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR standards. This includes using Standard Contractual Clauses or ensuring that the third party is certified under the EU-U.S. Privacy Shield.

Changes to This Policy

We reserve the right to update this privacy policy at any time to reflect changes in our practices or to comply with legal obligations. We will notify users of any significant changes by posting the revised policy on our website and, where appropriate, through email notifications.

Contact Us

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise any of your rights, please contact our Data Protection Officer at prof-rankulus@ranklab.app

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